Digital Advancements in Jordan’s Public Sector Highlighted at "A Year on Modernization" Forum

Dead Sea, Aug. 26 (Petra) – At the "A Year on Modernization" forum, held to commemorate the first anniversary of Jordan's economic modernization vision and the public sector modernization roadmap, key figures from both public and private sectors converged to discuss the strides Jordan has made in digital transformation.

 

Minister of Digital Economy and Entrepreneurship, Ahmed Hanandeh, emphasized the significance of citizen interaction in refining public sector services.

 

Hanandeh shared Jordan's robust progress in digital evolution, mentioning the initiation of the first government services center at Moqbelin, which now incorporates 20 government bodies offering 95 services.

 

Furthermore, he highlighted the recent launch of the second branch at Queen Alia International Airport, which delivers 44 services across 15 governmental entities. Plans are underway for additional branches in cities like Irbid, Aqaba, and Ma’an.

 

Drawing attention to a more interactive governance model, Hanandeh shared details about the revamped "Bekhedmtkom" system, which acts as a channel for citizens to voice their views on government services across 131 institutions.

 

Digital transformation milestones covered by Hanandeh also include the development of internal systems for several governmental departments, the linkage of various sites to the optical fiber network, and the launch of updated government websites.

 

In line with the forum's theme, George Qara, Technical Director at the US Agency for International Development's Office of Democracy and Good Governance, expressed that the doubling of services from around 400 to 960 within a year signifies unprecedented progress.

 

He asserted the indispensability of digitization for a formidable public sector.

 

CEO of Jopac, Maha Bahou, emphasized the symbiotic relationship between public and private sectors in the nation’s digitization journey.

 

Reiterating this sentiment, Nasser Saleh, Chairman and Founder of Madfooatcom for electronic payment, underscored the private sector's faith in the capabilities of public enterprises.

 

The event serves as a testament to Jordan's dedication to modernizing its public services, harnessing digital solutions, and fostering collaborative environments to further its national objectives.

 

//Petra// AA

26/08/2023 20:17:18